Will 2012 be the year of a great leap forward into media’s future — even at The New York Times?

Back to the future 1: barn-raising

Back to the future 2: the work of quilting bees -- Steven Heller

My new year will begin not with a resolution but a hope.

It has been a bit lonely, trying to persuade other people intimately acquainted with mainstream media to discuss specific proposals for media reform. But three short essays published in the last month – to which I am about to post links – show that I am in good company in suspecting that co-owning media with readers and viewers could be the most realistic route into the future. It is no longer quixotic to hope that the most rigid opponents of reform will give alternatives to the status quo a friendlier reception.

With any luck, I will soon be able to drop the subject of media restructuring from this blog because powerful media people persistently refusing to discuss it have, at last, picked up the torch.

My personal high-water mark for the media establishment’s resistance to the new dates from the spring of 2010, when I emailed a question to an editor near the top of The New York Times.

The press has been critical to the success of democracy as a form of government; how is it responding to its own democratisation, and how far would it be prepared to go on that road — voluntarily? If you could recommend the right person at the paper for these questions, I’d be immensely grateful.

Zzzzzzzzzing! … the editor’s reply came fast enough to set heads spinning:

I don’t know that anyone would have a specific opinion on this, at least not one that represented the Times in general. You might look to see if an editorial has ever been written about it. If not, I suspect your question doesn’t have an answer.  [my ital.]

No search engine brings up any such NYT editorial. What that response was surely supposed to impress on me was that ‘our’ never having addressed the question meant that it was inherently unanswerable.

Which is patently untrue – but that was then, and I cannot believe that anyone with a senior role in running the newspaper would respond so loftily today. The subject of co-owned institutions is not apparently off-limits for the editors there, as it is for large numbers of their fellow-citizens. Nor do they automatically dismiss it as ‘socialism’, very nearly a term of abuse in much of the U. S. — a fact that has always struck me as a bit odd about a country that is not only the home of capitalism and Ayn Rand’s woolgathering about the ‘virtues of selfishness,’ but of cherished memories of communal barn-raising and quilting bees.

On 14 December, the NYT  gave Gar Alperovitz, the author of America Beyond Capitalism, the chance to tell us, in ‘Worker-Owners of America, Unite!’:

[M]ore and more Americans are involved in co-ops, worker-owned companies and other alternatives to the traditional capitalist model. We may, in fact, be moving toward a hybrid system, something different from both traditional capitalism and socialism, without anyone even noticing.

Some 130 million Americans, for example, now participate in the ownership of co-op businesses and credit unions. More than 13 million Americans have become worker-owners of more than 11,000 employee-owned companies, six million more than belong to private-sector unions.

Out in the blogosphere, these posts were waiting to be discovered:

In a 9 December entry on the site of Harvard’s Nieman Journalism Lab, Tom Stites, the president and founder of the Banyan Project — which is building a model for web journalism as a reader-owned cooperative focusing on local news — asked: ‘Might the new web journalism model be neither for-profit nor nonprofit?’ He said, in part:

In this era of rampant deceptive business practices,[…] a significant source of co-ops’ strength is the trustworthiness inherent in their democratic and accountable structure.

This is also an era of rampant mistrust of journalism, so co-op news sites’ trustworthiness has the potential to add value to what they publish. Further, the co-op form allows, or rather demands, that news coverage decisions arise from the what a community’s people need rather than from today’s dominant approaches […] The web is inherently collaborative — just as co-ops are — and at the local level this creates the potential for civic synergy that could add still more value to co-op community journalism.

On 19 December, Jeff Jarvis, a new media expert, suggested that The New York Times should consider using a ‘reverse pay meter’.

As I ponder the future of The New York Times, it occurred to me that its pay meter could be exactly reversed. I’ll also tell you why this wouldn’t work in a minute. But in any case, this is a way to illustrate how how media are valuing our readers/users/customers opposite how we should, rewarding the freeriders and taxing—and perhaps turning away—the valuable users.

[…]

Imagine that you pay to get access to The Times. […] But whenever you add value to The Times, you earn a credit that delays the next bill.

»  You see ads, you get credit.

»  You click: more credit.

»  You come back often and read many pages: credit.

»  You promote The Times on Twitter, Facebook, Google+, or your blog: credit. The more folks share what you’ve shared, the more credit you get.

[ … and several other suggestions along these lines …]

He said in closing:

Readers bring value to sites if the sites are smart enough to have the mechanisms to recognize, exploit, and reward that value, which comes in many forms…

Regular visitors to post-Gutenberg.com will have noticed a striking overlap between the essence of the Stites and Jarvis schemes and the proposal for a ‘keiretsu-cooperative’ as the ideal structure for media of the future. (New readers will want to see: The Keiretsu-Cooperative: A Model for Post-Gutenberg Publishing.)

May this most welcome parallelism lead to actual change — soon.

In the meanwhile,  Happy New Year!

Co-owning media is on the horizon — and press coverage of the Leveson Inquiry shows why we need this

Panda drummer: who can speak?

Blindly they saw themselves and deaf they heard —

But who can speak of this?

        –Farid ud-Din Attar, The Conference of the Birds, 12th c.  A.D.

                 Persian trans. by Dick Davis and Afkham Darbandi, 1984

A stranger, someone astute and entrepreneurial, emailed me about a comment posted in a discussion about the future of journalism on the site of Harvard’s Nieman Lab. ‘I think you’re on the right track with your focus on the business-model issue,’ he said.

He was referring to an outline of a means for old media organisations to move into post-print publishing in a Networking Age in which readers want to be more than passive audiences – to do more than influence stage management and be free to perform themselves. I set out a scheme for turning readers into financial stakeholders or co-owners – experimentally, at first, on parts of newspaper sites – suggesting that this might be an ownership structure for the future.

The essence of the idea was that every subscription would also be a share or financial stake in prospective profits. It would be an inducement for each reader or viewer to help bring many more visitors to a site. It would both help the site owner to attract more advertising and – implicitly – reduce dependence on advertising, if the concept of subscription-stakes caught on and went viral.

‘I tried an experiment along the lines of the one you are proposing,’ my correspondent continued. ‘It was a tremendous success … as far as it went.’

I shall call this correspondent ‘A’, as he does not want more recognition for what he did than his fellow-experimenters. The link to wallets and handbags for their plan was so clear that it had venture capitalists salivating. The idea was to monetise a publication and online forum on building for professionals and amateurs – an offshoot of the Journal of Light Construction (JLC), a magazine now 24 years old that is also the marquee name for a popular trade show. You can tell that it is thoroughly up-to-the-minute from the table of contents, where the offerings can range from ‘Pouring Complicated Slab Foundations’ to ‘Promoting Yourself With YouTube’.

The Journal of Light Construction

The forum on the magazine’s website is divided by specialisations. Each section has its own moderator – and in an innovation I have seen nowhere else, the specialist’s name is posted prominently beside the category. When the combined on- and off-line components of JLC were on their way to becoming a publicly traded company roughly ten years ago, ‘A’ and his confederates introduced the possibility of making JLC’s contributors and employees co-owners. I do not yet know whether readers would also have been invited to become stakeholders. If ‘A’ sheds any light on that question after he reads this, I will include what he says here with any other details of the adventure and corrections of this account.

For the moment, it is enough to say that the idea of co-ownership so appalled the lead investment banker working on the public offering that the whole plan was scuppered. The points ‘A’ most wanted to impress on me were these:

Ownership can be transferred at any time. The trick is to have something worth transferring first. … There could be NGO funding possibilities from which a larger community trust with cooperative member ownership could emerge…

And that, strangely enough, is very close to the proposal for a ‘keiretsu-cooperative’.  A publishing enterprise with a thriving community of reader-commenters could easily progress to sharing ownership of the commenting sites where readers already supply most of what there is to read or watch.

It would ask that many newspapers make just one more leap forward after this change announced by the New York Times last week, but already in place for some time on other digital news sites:

We have started using an improved comment section. It will put readers’ responses on the same page as the article, provide threading of comments so readers can respond directly to one another, and allow them to share their comments and those of others, to Twitter and Facebook.

To understand why readers want more than that, I recommend an excellent paper, ‘Gutenberg and the social media revolution,’ by a new media consultant, Richard Stacy**, which puts all these developments in their historical context, then offers a clear-sighted vision of the way ahead. Serendipity led me to it last week, when it came up with some Google links to my own site. His conclusion:

It is unlikely that power and influence in the world that is now forming will lie in the control of channel.  Instead it will be vested in forms of community, which will have a tendency to exclude any forms of institutional interference, control or ownership.

He also said,

It is not that people are going to reject institutionalised trust, but the task of sustaining institutionalised trust is going to become much harder in the world of transparency brought about by social media.

I would welcome anything that reversed my own fast-diminishing trust in mainstream, 21st-century journalism’s ability to live up to the ideals of the Fourth Estate – of which the highest are impartiality and rigorous self-scrutiny. To my dismay, most of  the British media – not just the tabloids – have failed to report every important criticism of the media made in the hearings for the Leveson Inquiry, except for the sensational details of the phone hacking scandal.

Giving evidence last week, Alastair Campbell, Tony Blair’s political adviser and communications director – that is, chief ‘spin doctor’ – did draw attention to some problems of the very greatest importance:

The. principle of the freedom of the press is always worth fighting for. The quality of that freedom however is questionable when the quality of so much journalism is so low, and when so few people — just a handful of men until now seemingly unaccountable to anyone but themselves and to anything but their own commercial and political interests – have so much say over the tone and nature of public discourse, and so much responsibility for the decline in standards. It is also worth fighting therefore – politicians, journalists and public alike – to change the press we have.

What he said before that at considerable length – about the collapse in standards – was not addressed in any press report of the Inquiry I have seen.  A former editor of the Daily Telegraph, Max Hastings, said in his 2002 memoir about his career that it is the job of a political press officer ‘to act as a purveyor of half-truths to the nation’s journalists, but it is the business of the journalists to seek out the missing 50%.’

At least half of what Alastair Campbell said is true and his critique deserves intense scrutiny and wide discussion by the press – in public. It dovetailed perfectly with the testimony in the same week by Nick Davies, the freelance writer for The Guardian who broke the phone hacking story and pursued it with ferocious determination. He said unequivocally that the press can no longer be trusted to regulate itself.

Is a thorough airing of such opinions possible with today’s media ownership structure? Is it possible when the authority to disseminate the information people need in a democracy — to make decisions for the common good — is concentrated in so few hands?

Surely we need a new ‘business model’ – of which the keirestu-cooperative could be a very rough first draft – not just to accommodate readers in their wish to share the stage, but to protect our form of government?

______________________________________________________

** who has already posted a magnificent response to this piece on his own site. I shall be replying in next week’s blog entry – underlining some of his points and clarifying aspects of the keiretsu-cooperative that have been imperfectly transmitted (mea culpa). I will put that up sooner than next Tuesday if I can interrupt what I am writing off-line.