Is Amazon a bully, beating publishers into submission? Dear writers: some publishers were aiming for totalitarian rule of the book business

Not many writers visit the book fair. ‘It’d be like bringing a cow for a stroll around a meat market,’ said one editor.

report on the London Book Fair by Patrick Barkham, 18 April 2012

[ the date is what matters most, here: ]… Publishing is moving towards a crisis. One should expect to see a number of respected publishing houses quietly exit the scene.  […]  Authors’ incomes are low for an embarrassingly simple reason: publishers do not sell enough copies of their books. […] For every copy of a hardcover book sold at its normal retail price, one book is sold as a remainder – a book that goes from the publisher to the remainder dealer for less than the cost of producing it and with zero income to the author. No other industry can make this claim.

— Leonard Shatzkin, In Cold Type: Overcoming the Book Crisis, 1982

Someone once said that his favourite times in history were when things were collapsing, because that meant that something new was being born.

— Julian Barnes, The Sense of an Ending, 2011

Writers are deeply confused by e-publishing and its implications. They are mistaking friends for enemies, and embracing their most shameless exploiters – for centuries – like Little Red Riding Hood hugging the beast tricked out as her granny.

I read with eyes popping in disbelief a veteran publisher, Dan Cafaro, advising young writers to ‘mentally prepare to endure as a starving artist.’ He said that last October. Then, referring to the digital revolution, he suggested that they ‘carve out a patchwork career in the creative arts by complying with the behaviours of this new paradigm of publishing’.

How could he have come by the wisdom in his second pronouncement without understanding that the ‘paradigm’ taking shape represents the best chance that has come along – ever – to change the meek acceptance of hunger and suffering as inevitably the lot of scribes? … Yes, thank you, I have read my history. I know that this has been thoroughly conventional wisdom for a long time. But why not consider that for aeons, everywhere, the wisest heads once saw the fates of kulaks, their poorer fellow-peasants, and Hindu caste untouchables, as equally immutable – until these social doormats seized their chance for rebellion?

I would like writers who care about being able to make a reasonable living some day to get just two things right: (i) Amazon is their true friend, as this blog has explained before, and not members of the old print club, like the five publishers fined by the U.S. justice department on the 11th — with Apple — for collusive price-fixing.  (ii) Far from gobbling up book publishing on every continent and turning everyone else in the business into a forelock-tugging serf, the giant retailer could just let us rewrite the sad story of writers and their wages into a far happier narrative.

Scott Turow, the president of the American Authors’ Guild, is simply wrong to say that the antitrust suit risks ‘killing real competition in order to save the appearance of competition.’

Consider these arguments by one of the few voices of sanity in the hullabaloo over Amazon’s well-deserved victory over the price-fixers. What Eduardo Porter said in his ‘Economic Scene’ column in the New York Times last week is not merely true. It correctly puts the welfare of writers — the workers without whom there would be neither books nor e-texts — at the centre of the picture.

To believe publishers and authors, the government just handed Amazon a monopoly over the book market: The price-fixing suit against Apple and the nation’s top publishers […] will free Amazon to offer ruinous discounts in the booming new market of electronic books, drive brick-and-mortar bookstores out of existence and kill off publishers’ lucrative business of ink on paper.

[…]

Yet there is a different reading to this story. Publishing companies — like bookstores — fear they are on the losing end of a technological whirlwind of digital distribution that will make much of what they do obsolete. They would like to stop it. But though publishers may be happy to subvert competition to protect their business, this can entail a heavy cost for the rest of society.

Why have none of the hysterical media commentators Porter contradicted in his analysis – for instance, David Carr, writing for the same newspaper – met a journalist’s obligation to state the whole truth, which is that Amazon’s share of e-book sales has fallen dramatically over the last two years? As Porter says,

While Amazon remains dominant, its share of the e-book market has fallen to about 60 percent from 90 percent.

Carr dug out a law professor in New York to say, for his column: ‘It is not clear that lower prices are necessarily in the long-term interests of the public at large.’ He found a New York lawyer for a gloomy summing-up: ‘The book business is both hermetic and dwindling. There is not a drop of new capital coming into this business … The margins are low and there is almost no growth …’.

The only trouble with orchestrating this condemnation of Amazon is that the same mournful dirge was being played for book publishers thirty years ago. Then, there were no e-books or gigantic e-booksellers. E-publishing existed exclusively in the misty visions of futurists.

In In Cold Type: Overcoming the Book Crisis, Leonard Shatzkin, a respected senior executive in the New York book business, wrote three decades ago:

There is no longer very much doubt that trade book publishing is suffering from more than its share of our present economic malaise … The immediate future for … book publishing in general is bleak …’. [his ital.]

A number-cruncher at heart, Shatzkin diagnosed poor sales forecasting and inefficient stocking and inventory management as the chief cause of book business woes. He dreamt up complex mathematical formulae for calculating the ideal size of a publisher’s sales force, and techniques of regression analysis for projecting book sales.

Though it is clear throughout his book that he was a civilised man who cared about readers, sound editorial policies, and publishing’s ‘contribution to the health of our democratic culture’, only one of his sixteen chapters was devoted to writers: ‘Don’t Forget the Author’. Who does his book treat as the lead characters in the business? Publishers, book distributors, and booksellers.

Encapsulating his recommendations for curing publishing of its ills, he advocated precisely the reverse of what actually happened after Amazon entered the scene about ten years later – that publishers aim at complete control of the book business by wresting power from book distributors:

It does not seem too far-fetched to suggest that some of the larger publishers will some day make publisher control of inventory a condition for doing business with a book retailer. […] The introduction of rational, publisher-controlled and publisher-responsible distribution implies other desirable consequences. […] Distribution controlled by the publisher will reduce the shameful waste resulting from the present need to guess how many copies will be needed on publication day …

And what was the happiest result he foresaw? It is hair-raisingly ironic for anyone listening to the raving by Amazon’s critics about the steady decline in book prices that it has brought about:

The reduction in production waste and in the waste of handling and processing of returns […] and all the activities concerned with distribution, should lead to a reduction in the retail price of books. Even at half their present levels, book prices will give publishers much greater margins than they now enjoy.

Ahem.

So, was Leonard Shatzkin – who died ten years ago — a lone, batty eccentric, mostly ignored by his cohorts when he wrote his book? Very much to the contrary, In Cold Type’s publisher, Boston-based Houghton-Mifflin – one of the most blue-blooded imprints in the U.S. – inserted an extraordinary note into the copyright page, which read in part:

It is not often that Houghton Mifflin adds a statement to a book it has published …[W]hen a publisher presents a book containing strong opinions about … American trade publishing, it may be thought that such a book represents, in some measure the philosophy of the publisher as well as that of the author.

Instead of publishers devouring the book chain, as Shatzkin and Houghton hoped, the panic in 2012 is about the chain – or rather, one member of it – making a meal of all publishing.

From the perspective of writers who care most about their craft and the particular manuscript they happen to be working on today, the fight is about as interesting as competition between football teams for someone whose game is boules. Yes,  certainly, who wins – and how – will have crucial consequences for their ability to make ends meet. But to survive financially, writers are better off ignoring the memory-loss endemic among Amazon’s critics and thinking flexibly, like Eduardo Porter, about a universe of possibilities lying before us:

For sure, if brick-and-mortar bookstores disappear, browsing will die with them. But writers and publishers will have plenty of other ways — think Amazon, Facebook or Google — of letting readers know about their books. E-books, moreover, can be profitable. […]  And even if every existing publisher were driven out of business, reading would probably survive. Without the middlemen, publishers might even pay higher royalties to creators.

Let us toast that prospect — make mine a two-shot latte, please.

The Kickstarter-kicking has begun: don’t let crowd-funding of pigs-in-pokes ruin the promise of micropayments

Looking for an image of a pig in a poke led to this preliminary sketch by Victor Juhasz, on his site showing visitors how he makes decisions about directing his delectable line. http://www.drawger.com

This post-Gutenberg blog typically takes the giraffe-necked – that is, very long – view. It hardly expects instant gratification for recommendations about the future of publishing, or suggestions for its evolution. That made it both unsurprising and shocking to find the gist of these cautions about micropayments and crowd-funding prove justified in less than a month:

  • Could crowd-funding art with cash advances amassed from micropayments be less helpful than getting artists decent compensation from micropayments collected for finished work?
  • … [Artists] transferring the balance of cash-gathering sweat to work that has yet to be done is surely a bad idea …
  • There is some danger that disappointment with microfunding could lead to disenchantment with micropayments of every kind. That could delay the shift from conventional ways of selling art (through publishers, galleries and so on) to the liberating alternatives that new technological inventions have begun to bring us.

Only six months ago, Gizmodo, one of the most influential technology-watching sites on the web – it counted Steve Jobs among its avid readers – was raving about the prospects of online fundraising for new projects of every sort, from new-fangled gizmos like iPad stands to artistic schemes, inventions, and gigs. Its enthusiasm was concentrated on Kickstarter, the most prominent go-between for creators and the random collections of small-scale investors contributing to ‘crowd-funding’ creative toil:

10 November 2011

Kickstarter is full of awful, ill conceived, downright dumb ideas. So is the internet. So is the universe. But it’s also festooned with crazy-good thinking, ingenuity, and imagination. It’s fun and unfettered.

[…]

Kickstarter is the only viable place any average Jonny Internet can take a decent idea and stand a chance of making it real. No venture capital vampires, no hype …

The recommendations of old print media usually follow in Gizmodo’s wake, but in January, The Economist appeared to boast about leading the applause:

This newspaper has written about Kickstarter several times in the past two years, including an overview of how crowdfunding works after the firm had raised about $15m in its first year. At the time, it was unclear whether such crowdfunding (also called micropatronage) was a passing fad or a rising alternative to conventional starter financing for creative media.

Kickstarter’s performance in 2011 bolsters the latter case.

Though that ancient cosmopolite’s bible did mention the odd disappointment for both fund-seekers and micro-patrons, it has yet to regret its championship of crowd-funding. But for Gizmodo – far more closely in touch with thinking among the twentysomethings who dominate online innovation – it was time for sackcloth and ashes a fortnight ago. In a piece headed, ‘We’re done with Kickstarter,’ Gizmodo explained:

29 March 2012

We look at hundreds of products every week. Sometimes thousands. At first all of us were pretty stoked about Kickstarter, because it seemed like a genuine font of unfettered innovation—the hive mind coming up with products that we truly needed but had never even thought of before. And maybe it was. But it’s not anymore. It’s a sea of bad videos, bad renderings, and poorly made prototypes. Some might be good. Many are poorly made. And some are downright fraudulent, taking peoples’ money without delivering the promised rewards. This has happened to me.

[…]

Hopefully Kickstarter will evolve into something a little more trustworthy that we can feel comfortable sharing with you. Because in this game, a source you can’t trust is a source you can’t use.

In comments on its lamentation, readers railed at Gizmodo in posts like this one from @anamnet:

Giz introduced me to Kickstarter and now they are the first who’re sick of it. Makes them sound like a teenage girl who’s getting over a fad.

Actually, Gizmodo deserves to be congratulated for its forthright mea culpa. Next, it would be wonderful to find on that site a piece weighing all the reasons given here for preferring post-production micropayments – especially for artists and writers, starting with this one:

Seeking and accepting money in advance can constrain creativity. Anticipating prospective backers’ anxiety about squandering even small sums on inconsequential, pig-in-a-poke projects, artists are puffing up their planned works and divulging details of visions that have yet to meet the challenge of execution. How much room for creative manoeuvring and play – or simply changing their minds – will they have when, to reward their micro-investors’ trust, they feel that they must treat proposals as promises?

… Gizmodo’s helpful admission about reading the tea leaves incorrectly on crowd-funding is not just admirable in itself but made a salutary contrast, in my week’s reading, with an older publication’s delusion that it  comprehends what readers want in post-Gutenberg publishing. An extract from a mesmerising report in the latest Private Eye:

‘Last weekend we did something extraordinary.’ That was the verdict of Guardian editor Alan Rusbridger on his ‘Open Weekend’ … at which readers descended on the paper’s offices to gawp at [Guardian journalists].

Never mind that the newspaper is losing money galore. The bring-your-readers-to-work idea represented the way forward for ‘Open Journalism’ – apparently something to do with internet clouds, killer apps, crowd-sourcing and trouser-presses.

Many hacks in the building looked on the jamboree with jaundiced eyes […] but were assured that this is the way forward for Journalism 4.0 as the Guardian set off on its exciting transformation from newspaper to online events organiser.

Alas! The ‘new paradigm’ seems no more profitable than the old one. After totting up the figures, Grauniad beancounters have discovered that the self-styled ‘festival of readers and reasonableness’ – attended by 5,000 people paying between  £60 and £70 – made a net loss of £150,000.

Dear Grauniad, your ‘Open Weekend’ is surely the daftest idea anyone has heard for reshaping publishing. No, your sensible readers do not wish to crowd-fund your survival. Nor do they want to pay to peer at your writers, or throw peanuts through the bars of their cages. How about showing some glimmer of grasping what this post-Gutenberg revolution is really all about? See:

Wanted: a brave newspaper for an experiment in which readers become stakeholders … & … Why a keiretsu-cooperative is a gentle transition for old media — and how about saying, ‘an exaltation of bloggers’?

for 8. 4. 2012

‘It looks as if it could be a gorgeous day, except for a bit of wind,’ a voice said.

A reply framed itself but went unsaid: ‘What a baffling qualification. A bit of wind makes a merely lovely day perfect.’

Not a popular idea.

To the bookshelf, then, to commune with a long dead fellow-connoisseur of all the astonishing variations in the movement of air across a landscape – which can be entrancing in spring, every bit as pleasurable as the soft, caressing warmth and return of the light.

A philosopher Tsu Chi and his disciple Yen Cheng Tsu Yu converse:

‘In the mountain forest, deep and fearsome, there are huge trees a hundred arm spans around, with gaps and hollows like nostrils, mouths, and ears, like gouges, goblets, and mortars, and like muddy pools and dirty puddles. The sounds rush out like water, whistle like arrows, scold, suck, shout, wail, moan, and howl. The leading notes are hissing sounds followed by a roaring chorus. Gentle breezes make a small harmony, fierce winds a great one. When the violent gusts subside, all the hollows become quiet. Have you ever seen the shaking and trembling of branches and leaves?’

Tsu Yu said, ‘The earth’s music is the sound from those hollows. Man’s music comes from the hollow reed. May I ask about the music of heaven?’

Tsu Chi said, ‘When the wind blows through the ten thousand different hollows, they all make their own sounds. Why should there be anything that causes the sound?’

Chuang-Tzŭ (Zhuangzi), Inner Chapters, 4th century BCE

trans.: Gia-fu Feng and Jane English ]

Yes, cooperatives are idealistic … like marriage and parenting, and no, they do not have to be run like AA meetings

Cooperation or a Mexican standoff? Photograph and mise-en-scène by MIL22

When there is separation, there is coming together. When there is coming together, there is dissolution.

Chuang-Tzŭ (Zhuangzi), Inner Chapters,4th century BCE

[ trans.: Gia-fu Feng and Jane English ]

It is curious that anger about inequality is boiling over around the world precisely when we have new tools capable of taking us a long way towards a solution.

Yet disillusioned, battle-weary romantics who once joined some attempt to make democracy more democratic — or run a cooperative as an alternative to the Darwinian capitalism so adept at spawning plutocracies — have been telling us how they failed so gloomily that they could be competing for hopelessness with the Icelander Halldor Laxness and his Independent People.

Is it unreasonable to ask that, instead of justifying their pessimism, they collect and broadcast their thoughts about what they learnt from those failures and would do differently if they were to try again? And might they sit up and notice exactly what is possible with the new, democracy-friendly tools that could have helped them to avert disaster — if these had only been invented in time?

If paying attention, the nay-sayers might avoid the unfortunate misperception of cooperatives as cuddly, slow-moving, necessarily lovable ‘kumbaya’ institutions – as in a newspaper columnist’s suggestion last week that members of worker-owned coops might specialise in listening to each other as patiently and empathetically as people at meetings of Alcoholics Anonymous.

… er, please, … no! … ideal co-owners are far more likely to be reading at their own pace – in most cases, fast and online — than attending in the same room to statements of each other’s positions on any issue. Or they might be watching a short video clip on the subject – in the information-gathering and debating prelude to making a decision.

As this blog noted six weeks ago, technology has made it possible for everyone to consider the same information simultaneously, and to spell out goals and policies crisply. The deciding in a cooperative could be done at – well, why not say, warp speed, and that hardly seems an exaggeration when you consider the spread of ‘clickers‘ linked to polling software, and mentioned on the front page of the New York Times last week as

… hand-held wireless devices with just a few buttons.

[…] In recent years, college students have been bringing clickers to lecture halls, where professors require their use for attendance, instant polls and multiple-choice tests. Corporate executives sometimes distribute the devices at meetings, and then show survey responses immediately on Power Point slides. Just two of many companies that make clickers have sold nearly nine million units, which typically cost between $30 and $40 apiece, in under a decade. One of the companies, Turning Technologies, sold 1.5 million in 2011 alone.

But clickers can now be found in […] churches, fire departments, cruise ships and health care providers […] spreading the phenomenon of online crowdsourcing to off-line crowds. Fans of the devices say they are efficient, eco-friendly and techno-tickling, allowing audiences to mimic TV game-show contestants.

Do not, dear reader, mistake me for a neophile. I put off admitting digital innovations into my life until the penalties for resisting them are nipping at my heels – or a brother of mine has nagged me to distraction. I never forget that no matter how much more tools let us do today than we could yesterday, human nature remains the same at its core — fallible and perverse.

No technological wizardry has made it possible to hand over to robots the effort it takes to succeed at marriage, child-rearing, or working productively and in harmony with other people. All that calls for unceasing trial and error – and persistence, staring down disappointment and discouragement. I found a statement of this truth, twenty-five centuries old, browsing in my ravishing edition of the Chinese philosopher Chuang-Tsŭ’s Inner Chapters – for a reason to be explained in next week’s post.

‘When you wrack your brain trying to unify things,’ the passage begins,

… it is called ‘three in the morning’. What do I mean by ‘three in the morning’? A man who kept three monkeys said to them, ‘You get three acorns in the morning and four in the evening.’ This made them all very angry. So he said, ‘How about four in the morning and three in the evening?’ – and the monkeys were happy. The number of acorns was the same, but the different arrangement resulted in anger or pleasure. This is what I am talking about.

Empathetic listening could be a good guiding principle for some cooperatives, like the one the newspaper columnist has in mind. Other coops will want a different arrangement of acorns. It will all depend on the rules they make for running them.

I have yet to read Howard Rheingold’s latest book, Net Smart: How to Thrive Online — but look forward particularly to seeing what he has to say in it about cooperation and collaboration, having glimpsed in this section his introduction to the ideas of Elinor Ostrom, a political scientist who won the Nobel Prize for Economics in 2009.  He quotes her conclusion that

… ‘institutions of collective action’ were more likely to succeed when a small number of design principles were observed, and more likely to fail in the absence of these measures.

He lists her suggested principles, of which these struck me as most important:

  • Ÿ Rules governing the use of collective goods are well matched to local needs and conditions.
  • Ÿ Most individuals affected by these rules can participate in modifying the rules.
  • Ÿ The right of community members to devise their own rules is respected by external authorities.

… Discussing suggestions like hers is exactly where the conversation about cooperatives needs to go next.