The components of the next media ‘business model’ are ready: dewy-eyed newcomers, not media’s Old Guard, will do the essential assembly and testing
Though Larry Page, the Google co-founder, has a thatch of grey hair, we know he is still only forty-one. His baby face reminds us that he was twenty-five in 1998, when he hatched a search engine with Sergey Brin. We also know that Jimmy Wales was thirty-five when he launched the Wikipedia in 2001, and Jeff Bezos a mere thirty at the founding of Amazon.com in 1994.
So, why are we looking to today’s old media leaders to reshape the way we get news and commentary through them? Google, Wikipedia and Amazon — three inventions that have made done more than any others to re-shape the habits of those of us who used to be called bookworms — should have made it pointless for anyone to expect the big names in print media, whose chiefs are nearly all middle-aged or old, to build the bridge to future economic survival for their enterprises.
Three identifiers of the most promising scheme for publishing – called a ‘business model’ – look more practical and likely than ever:
Some form of collective ownership and management – which, for some new publishing groups, would mean replacing the old idea of ‘reader subscriptions’ with small ownership stakes for audience members who want a say in drafting rules and setting policy.
Consultative decision-making on strategic and policy matters helped by free, ‘sharable’ software tools designed to streamline collaboration — the kind being developed by New Zealand’s Loomio cooperative (the most sophisticated of which might include software tailored to deal with particular kinds of conflict).
Vast aggregations of micropayments making up the financial lifeblood of media collectives – from selling access to certain kinds of information or entertainment (though most of this would be free); or in-payments for the privilege of stakeholding, and outpayments when there are profits to be distributed.
Most of the worker-bees driving the creativity at Loomio and the micropayments innovator Flattr are decades younger than the old media leaders in continental Europe interviewed last week by The Guardian about their struggle to adapt for digitisation. The limit of bold and adventurous thinking by these appears to be a subscription club – similar to the plan described by Mario Calabresi, editor-in-chief of Italy’s La Stampa , in which most of its offerings would continue to be free …
… while holding back some premium content in order to be able to offer more in-depth information to those who want it. Around this premium content we are building a club-like structure, which brings together our keenest readers and offers them exclusive tools with which to understand the world.
Club, yes; but stake, no – and that is surely a mistake. Giving readers the chance to own a financial stake, even a small one, in drawing more traffic to a media site would encourage more of them to linger to chat with other readers – regularly log on to comments sections, treating them like virtual pubs or coffee-shops for relaxing sessions of teasing, information-sharing, debating and flirting anonymously and pseudonymously as well as in the prosaic guise of being, as on Facebook, simply themselves. One commenter on the Guardian survey of European papers had the media enterprise of the future exactly right:
13 June 2014 11:03am
… Newspapers, tv etc have to accept that media is now two-way.
So Guardian etc should become more like a social media site?
To an extent they already involve the readers with the comment threads.
Or, as the 2010 paper that this post-Gutenberg blog extends said, if we may be forgiven for the unpardonable sin of quoting ourselves:
New communication technologies have created a karaoke world. … Practically no one is content any more to be just a spectator, reader, passive listener or viewer. Audience participation as well as the right to talk back – which includes non-expert reviewing of works or performances by trained and seasoned professionals — have become absolutely essential.
That La Stampa understands this is clear. Calabresi said:
We are drawing on user-generated content, seeking to unite and integrate it with our quality journalism. On social networks we are working to increase reader engagement in order to make them key players in the debate on our content.
He sounds remarkably like The Guardian’s own editor, Alan Rusbridger, telling an American interviewer that
We are putting our commentators in the same space as all our readers and letting them fight it out. … [R]eally, in this community of Guardian readers, there are a lot of intelligent, well-versed people actually traveling. So let’s open it up to them.
But those are just words, mere sentiments, at present. Until they are offered a financial stake and the possibility, some day, of sharing in any profits, those readers contributing comments and reporting to ‘opened up’ papers are simply supplying unpaid labour. Not, in our view, an operating scheme with much of a future.
When will some newspaper like La Stampa or The Guardian test the idea of sharing ownership and decision-making on a strictly experimental section of its site – as this blog has suggested before, more than once? They might take a cue from the adventurous ‘skunk works’ at the Harvard Business School testing online education.
One European interviewed by the London newspaper about the digital future, Stefan Niggemeier – an ex-Spiegel staffer who has worked both as an editor and publishing innovator — is part of a group of twenty-five German investigative journalists playing with financial schemes that do not rely on advertising: ‘We want to see if there’s a way of establishing a non-advertising-based model. Whether it will work, I don’t know, but I know it’s right to try it, even if it fails.’
Rusbridger is sixty. Niggemeier and Calabresi are both in their mid-forties. Even they might not be young enough to translate proposals and hypotheses into media’s clicking and whirring fully operational future.