The Guardian wants to look like a Facebook extension, but the right model for a socially sensitive, reader-supported newspaper is either Private Eye or Tsū.co

-- postgutenberg[at]gmail.com, from a detail by MIL22

— postgutenberg[at]gmail.com, from a detail of a photograph by MIL22

Next week, editorial staff at the newspaper with one of the three most-visited English-language sites on the net will be offered the unusual chance to vote for their next editor-in-chief – even though that will be someone chosen from a different (overlapping) list by the paper’s board of overseers.

The voters will select from among just four candidates for the job — of a total of two dozen-odd applicants — who are brave enough not to rely simply on their qualifications, but submit in public to testing and demonstrating what support they can count on from rank-and-file staffers. The staff favourite is not guaranteed the job: the board of directors could pick an applicant from the longer list not running for election. More curiously yet, the voting is being organised from outside the newspaper, by Britain’s sterling, 108 year-old National Union of Journalists.

This hybrid, fuzzy, faintly Mad Hatter-ish path to the job — or not — has a precedent at The Guardian. Alan Rusbridger, the editor being replaced, who has served as the paper’s chief for two decades, was apparently appointed through an arcane weighing of skills vs. popularity with Guardianistas.

So, history is one reason why no one should read into this succession drama any implication that the paper is democratising its modus operandi. Some onlookers have also made the mistake of assuming that The Guardian is bowing to egalitarian net culture by urging readers to pay subscriptions to become ‘members’ of its organisation. Last year, two of these observers interpreted the scheme’s announcement, in exuberant messages to post-Gutenberg, as proof of the paper’s adoption of the proposal with which this blog began — that Guardian readers were going to be invited to become part-owners through subscriptions that would also be small financial stakes.

So far, that conclusion has been wrong – a realisation that, for some of us, borders on tragic. (See ‘Alan Rusbridger must please not let ‘Guardian membership’ mean bread-and-circuses, and prove that he is sincere about “mutualised” journalism,’ post-Gutenberg.com, 18 September 2014.)

Why? Because we see small-scale reader-owners becoming passionately involved in the paper’s future economic survival — and creating a new economic model for running media — if their contributions of ideas, reactions, news and campaigning for favourite causes are given greater prominence in expanded comments sections. This will be especially true if what they supply is freed from censorship by Guardian moderators. Many of us can remember dozens of stimulating, irreverent, frequently dazzling ‘below-the-line’ contributors to readers’ discussions in the first year or two after this newspaper launched its online ‘Comment-is-Free’ section in 2006. We watched, nearly heartbroken, as most of them stopped reacting to above-the-line articles – or, as we often put it in those days, blogging in comments sections – from disgust with repressive moderators and moderation policies, which too often led to the banning of commenters we loved most. (See: ‘Why is The Guardian censoring debate about press reform and ignoring the Lord Chief Justice’s endorsement of citizen journalism?‘, post-Gutenberg.com, 7 November 2011.)

Most traditional journalists, especially senior and long-fêted members of the profession – all around the world – still despise reader-blogger-commenters. They hate the competition. Having got too comfortable on pedestals on which they were seldom criticised or corrected, they were infuriated by the arrival of citizen-debaters. But a few of these, the most honest critics in so-called legacy journalism, are now reluctantly conceding that they could be mistaken in their classification of reader-commenters as either stupid, uneducated, or vicious trolls. We ourselves could be mistaken in perceiving any such concession – in an oblique form – in a couple of entries in the latest ‘From The Message Boards’ column of Private Eye, the paradoxical magazine written — and run — in the spirit of the net at its most impish and egalitarian, that has no online edition at all. (Issue No. 1385, 6 February – 19 February 2015)  For years, typical FTMB inventions have read like this:

wat about the yesterday’s chanel? theres no way them old nazi’s was filmed the day before :) lol! – Hatfield Gooner

What the Eye presented as representative of comments on newspaper web sites was so predictably buffoonish that it was one of its few sections not worth reading at all (unless you live for Benny Hill toilet jokes). But in the latest issue delivered to our letter box, we were astonished to find this toothsome morsel – which we hope is a sign of FTMB raising its game:

It was on ITV actually, but the BBC is equally culpable when it comes to distortion and inaccuracies. I will never forget the astonishment I felt when watching their film about Stephen Hawking, which (unlike Broadchurch [new crime mini-series being discussed in this FMTB column]) purported to be based on fact. In the opening scene, at Hawking’s 21st birthday party on 8 January 1963, the gramophone in the background is playing ‘Some Other Guy’ by The Big Three, a record not released until March that year. Had Hawking received an advance promotional copy? No, because the track hadn’t yet been recorded. One can only conclude that he had travelled back in time from the future, bringing a copy of the disc to prove his own later theories correct. – PCS 3042

Now, there’s a sendup of genius – a perfect specimen of a post by a high-precision-pedant-on-steroids, one class of reader-commenter post-Gutenberg treasured particularly, in the short-lived good old early days of the Guardian’s Comment-is-Free site. Once you had wept with delight over your introduction to PCS 3042, you found yourself stopping in at CiF all day long, hoping that she or he had returned to post again, in your absence.

So did other readers – and fans and sparring-partners of below-the-line marvels like PCS. That boosted site traffic for the best reasons. Instead, the Guardian’s over-zealous moderators have lashed its BTL contributors into such a pathetic, tame, conformist bunch that it does make perfect sense for the redesigned online version of the paper to look like an extension of bland, boring Facebook. Unbelievably, it has picked a blue-and-white colour scheme just like the social media giant’s for a site frame.

Facebook blueandwhite

With artists in London ready to throw themselves at its feet, why did The Guardian chosen to look like an extension of Facebook.com in its latest redesign?

With artists in London ready to throw themselves at its feet, why has The Guardian chosen to look like an extension of Facebook.com in its latest redesign?

Once, we would have scoured the Guardian’s comments sections to see which other readers had noticed this bizarre act of imitation — unless we mean, slavish homage to the $ power of almighty social media. But in this round of site design, the paper’s managers invited readers to submit their reactions to it not openly, on CiF, but in private messages to them. A shrewd move, indeed.

For three years, post-Gutenberg has been pointing out that Facebook, grown fat and sleek on selling minute details of its users’ lives, should rightly be co-owned by those users – who are entitled to shares in its profits. (See: ‘A better Facebook — or why cooperatives run on the web should work better than the old hippie kind,’ post-Gutenberg.com, 14 February 2012.)

If the Guardian wanted to pull off a brilliant coup, it would use its new look as a Facebook acolyte to make its membership scheme more than the meaningless rich reader-patrons’ club that several other newspapers have also introduced.  The similarity in appearance could help to wean diehard Facebook users, subconsciously, from their devotion to being exploited by Mark Zuckerberg’s company.

As we have said wearily before, we fear that the Guardian’s leaders, even those still only in their forties – over-represented, as far as we can tell, in the candidates for the editor’s job – are too old to see what they need to do. Here is proof in a new social media site, Tsū.co – based in New York, despite its Japanese name, especially delicious in combination with its founder’s novelistic Eastern European identity. Conceived of — as we have concluded from sheer guesswork — in much younger minds, Tsū has its heart exactly where the Guardian’s should be. This is the email we received after we signed up:

Welcome to tsu.co [ post-Gutenberg! ] !

It’s an honor to have you as a new member of this unique user-owned community. We have been working hard to build tsu.co (pronounced ‘sue’) with the purpose of breaking the old rules of social publishing by creating a fair economic model where content creators’ ownership is respected, where they are fairly incentivized and where their content is protected.

[…]

Best,

Sebastian Sobczak

Founder, CEO at tsu.co

PS: We’re also on mobile. Download the app now:

Somehow, Tsū’s arrival has been ignored completely in Guardian coverage of online news and media. Googling yielded a single story about it posted on a blog on the New York Times site last autumn — in ‘The Social Network That Pays You to Friend’ — but no NYT mention since. Decidedly odd, for a startup claiming to have 2 million users last month.

While Facebook and Twitter have been criticized for failing to share their profits with those who post on their platforms, Tsu pledges to do just that: It will give 90 percent of its ad revenue back to users.

Tsu’s philosophy is that “all content creators, which is basically every social user, should receive royalties for the commercial use of their image, likeness and work,” Mr. Sobczak told Op-Talk. “They essentially do all the work, they should get rewarded with the lion’s share.”

“What people don’t realize is how much value is created by these platforms on the backs of basically everybody’s networking,” he said.

Anna North on the Op-Talk blog of The New York Times, 27 October 2014 

How precisely will Tsū be sharing its profits? Through a complex but workable scheme, explained in detail here, in an excellent — by no means wholly laudatory — TechCrunch profile on 19 January by Sarah Perez:

Today, 10% of the total ad revenue goes to Tsu itself. Half of the remainder goes to Tsu’s content creators (users), and the other half goes to the network that brought in those content creators to the platform. That is, when User A invites User B, and then User B shares popular content, User A is compensated for that. The better a users’ network, or “family tree” in Tsu lingo, the more money you make.

How did we hear about it? From a chance mention by LCM, an immeasurably dear artist friend living somewhere deeply rural. She has a clone in a brainy relation, a high-ranking Silicon Valley entrepreneur swimming in the social media shark pond …

Readers, we don’t know exactly how we’ll get there. We are still studying the fine print about Tsū. But something Tsū-like is indisputably our future.

Can Alan Rusbridger do what he must to make a true mark on media’s future history?

- postgutenberg [at] gmail.com

Behind scaffolding – postgutenberg [at] gmail.com

No media editor is being watched more closely by peers around the world than Alan Rusbridger, leading The Guardian into the future – and sounding as if a cooperative seems to him, too, the logical structure for media drifting towards ‘participatory journalism’. Never mind if he calls going co-op ‘mutualisation’ – as in this exchange in India with two editors at The Hindu, G. Ananthakrishnan and Mukund Padmanabhan:

You have been speaking about mutualisation of the newspaper, and you explained how it makes sense to involve readers, … But traditionally, were we not listening to readers … ? What has changed now?

I think it is going further. It is technology. Because the readers now have the ability to publish and link up. And I think in all this we have to make a judgment about whether essentially our role stays the stays the same. You are right to say that the best newspapers have listened to their readers and drawn upon their expertise. But the realm of newspapers is shrinking and all this energy is being created elsewhere and I think it is a real life or death position for newspapers as to whether they essentially ignore all that or whether you have to redefine the role of the newspapers to encourage it to come inside with what they are doing.

Very well said, but that conversation is now four years old. We cannot unfortunately peep behind the scaffolding and dust sheets to observe the latest stage in planning for The Guardian’s digital future. Does it make sense to hope that Rusbridger will walk his talk — unveil a plan for, at the very least, an experiment in mutualisation that involves giving reader-commenters the financial stakes that are of the essence of the cooperative idea?

We ourselves were pessimistic about this, a few weeks ago – in a post arguing that it is far more likely that younger media innovators will take that particular leap. But Rusbridger’s temperament and managerial style, more than his age, could rule him out as the most important pioneer in the next phase in media’s Darwinian shift.

That is certainly the likely conclusion of anyone reading the most thoughtful, complex and revelatory profile of any newspaper editor still in harness – Michael Wolff’s portrait of Rusbridger, published in the British edition of GQ last month. It is surprisingly even-handed – unstinting with praise for Rusbridger’s strengths – given that the Guardian eliminated Wolff’s perch on its web site earlier this year.

These sections of his essay, if true, are discouraging for anyone hoping to see real action, soon, in mutualisation that actually means something:

While the Guardian has a business staff with a CEO, and is overseen by trustees with ultimate responsibility, it has one real power centre, strategic thinker and moral compass: its editor, Alan Rusbridger. (A kind of preternatural consensus surrounds Rusbridger, but underneath him the Guardian is a fraught political cauldron, with underlings struggling to align with him, stay in his favour and undercut everyone else who is trying: “a nest of vipers”, in the description of an outside consultant brought in to work on one of the paper’s big redesign projects.)

[…]

His is an absolute, pre-modern sort of power, faith-based and exclusionary. You believe or you don’t. You are in or you are out.

Why bother to wonder about Rusbridger proving himself capable of, say, redesigning his role so that his position as editor-in-chief would have to be ratified by members of a mutualised Guardian voting in a referendum? Because, being optimistic, we hope that we and Wolff are mistaken – and that neither age nor personality will scupper his ambition to make a true mark on history.

… In our next entry, we will consider how much richer the cultural contribution of a mutualised Guardian would be.

Notes from the post-print transition, 2: astonishing confirmation — from medicine — that cooperatives fit the 21st-century’s zeitgeist

postgutenberg@gmail.com
Screen Shot 2014-07-15 at 23.22.56

Media resisting the unavoidable bow to the democratic future of media ownership are being shown up in Britain by, of all people, the bean-counters of medicine — the traditionally conservative, cautious and slow-moving top managers of the country’s most cherished public institution, the roughly £100 billion ($171 billion) National Health Service.

The pinch-me-I’m-dreaming headline at the top of The Independent’s home page on Monday read: ‘New government policy for the NHS could allow doctors and nurses to “own” hospitals’.

Before we get to the reasoning behind that proposal, let us quickly say that inviting readers and commenters – reader-commenters — to become part-owners of media organisations through subscriptions that would also be financial shares — making them small-scale co-owners – is an actual need in this sector, though not in British medicine. The flow of cash into the NHS is assured. It comes from taxpayers. But, as last week’s entry in this blog noted, the advertising revenue on which print journalism depends to pay its bills looks increasingly shaky as a supreme cash cow for online publishing, as it elbows print out of the way.

Moving towards co-ownership — or ‘mutualisation’ — is the one step that the boldest experimenters with new media structures are resisting. Declining to go that far, we pointed out last month, is the single disappointment in the otherwise wildly impressive reports about De Correspondent — the new Dutch publishing enterprise putting commenters at front and centre-stage in its publishing scheme. Nick Denton, the serial online media entrepreneur – most famous for co-founding Gawker in 2003 with Elizabeth Spiers – has perfectly expressed what we also believe, in describing his many excellent adventures in media redesign to Harvard’s Nieman Journalism Lab:

“Publishing should be a collaboration between authors and their smartest readers. … And at some point the distinction should become meaningless.”

These smartest readers are most likely to devote all the time they can to the success of an online publishing enterprise – whether a startup or a famous name in the news business ‘flipping’ co-ownership of a part or the whole of its web site to commenters – if they can justify that to themselves with the hope of sharing in its financial success, some day. Denton’s schemes allow reader-commenters to share the stage with professional writers and journalists. They are designed to make readers feel part of a larger family or club, and – as in the De Correspondent plan — to improve the quality of information disseminated on his sites, and the range of expertise on which it draws.

Giving performance and efficiency a gigantic boost is the ambition behind the remarkable news about the proposal for British medicine:

Ministers are drawing up plans to allow doctors and nurses to own and run the hospitals they work in as part of a radical blueprint to change the way the NHS is run.

Under proposals to be floated tomorrow, staff could be able to take over hospitals and other NHS responsibilities and run them as new mutual companies in the style of the department store chain John Lewis.

Staff would then become “shareholders” in the new company with the power to dismiss the chief executive and board members as well as set policy and targets for the new organisation.

Ministers are not ruling out the possibility that staff could even be given a financial stake in the organisations for which they work – sharing bonuses if their hospital makes a profit on NHS work. The new policy comes after an independent review, led by the independent think-tank the King’s Fund, found what it described as “compelling evidence” that NHS organisations with high levels of staff engagement delivered better quality care. […] Ministers have been particularly taken by the success of Hinchingbrooke Hospital in Cambridgeshire, which had been losing £10m a year and had very low levels of patient satisfaction until taken over by the private provider Circle, which manages it for the NHS. Circle is owned jointly by the staff who work for it and private-equity funders.

… We hope that the people in charge of making the rules for the ‘mutualised’ British hospitals will take care to head off any possibility of repeating one grave mistake in American medicine — allowing doctors to invest in medical testing laboratories, rightly blamed for countless unnecessary tests ordered by many of those doctors. These are notoriously a large part of the explanation for America’s expensive and inefficient health care.

The chief fear for the democratic redesign of media is that it will lead to the collapse of cultural standards; that it will usher in a depressing age of mediocrity. Again, the right rules have to be drafted to ensure that this does not happen. Who says that any such effort would lack supporters? Who says that the least talented co-owners of a media enterprise will not wish to celebrate and promote their most talented comrades, attracting honour, fame and new members?

A few weeks ago, there was news of opera-lovers panicking about performances in some places accompanied not by live musicians but digital recordings. A New York Times reader said, in a letter to the editor:

Live music is being performed by an ever-shrinking elite corps of musicians. This trend cannot be reversed. But it will bottom out. There will always be a market for elite musicians … On some level we want to see humans demonstrating their mastery.

 Who would disagree?