If the Snowden leaks proved that government spooks are evil, why do Americans still trust the military more than any other institution?

‘… the Snowden brand - with hints of baby Jesus - and the Guardian  brand - as something like God the father and protector …’: GQ , June 2014  - postgutenberg[at]gmail.com

‘… the Snowden brand – with hints of baby Jesus – and the Guardian brand – as something like God the father and protector …’: GQ , June 2014
– postgutenberg[at]gmail.com

In honour of the silly season, here is a real-life puzzle drawn from opinion polls. Somehow, members of the public remain obstinately un-manipulated by the one-sided reporting on the Snowden leaks about NSA and GCHQ surveillance. Reorganising media to make such an extreme, pointless bias impossible would be an incalculable enrichment of our culture, as we proposed last week.

The other day, we came across the results of a Gallup poll in June: by a staggering margin, Americans still trust their military more than any other public institution, including the people’s own elected representatives in Congress – and the presidency, and Supreme Court. Just look at the percentages of interviewees who answered that they had a ‘great deal’ or ‘quite a lot of confidence’ in each of these groups: military (74); Congress (7); the church or organised religion (45); presidency (29); public schools (26); banks (26); medical system (34); criminal justice system (23).

Most government spying is done on behalf of the armed forces, to serve military ends. Indeed, America’s citizens are slowly coming round to a less benign view of the NSA’s arguments about needing to collect vast stores of personal data about them for their own safety. But they also seem, on the whole, to accept the government’s arguments that changes in technology and the differences between fighting terrorists and waging conventional wars have changed what spies must do to spy effectively.

This flatly contradicts the claims of some of the most ardent campaigners on behalf of Edward Snowden – who remains more unfathomable than either wicked or virtuous, for many of us – that he has sparked mass outrage about government surveillance. (Though, by last November, the weaselly word ‘resonate’ was being used, as in, ‘His disclosures about the NSA resonated with Americans from day one.’)

A new specialist in conducting interactive, continuous polls, isidewith.com – commendably non-partisan, if a Forbes report is accurate – suggests that Americans, by a solid 10 per cent margin, oppose granting Snowden immunity from prosecution. But where in The New York Times or The Guardian – two purveyors of news analysis considered disproportionately influential– has this view been reflected, delved into and explained in perceptive commentary by either insiders or outside commentators?

Since there has been no such delving, nor in-depth reporting on the reasons for the public’s continued support of the military, the true mission of the 29 year-old at the heart of l’affaire Snowden continues to be as mysterious as the Turin shroud. Or, so we thought, as we read Michael Wolff, in his GQ profile of the Guardian’s chief, describing the newspaper’s attempt to ride the uproar about the leaker that it largely manufactured to make itself the talk of America and win a vast new transatlantic audience:

Its efforts so far had hardly put it on the map in the US – and suddenly Snowden did. … News outlets want to break big stories but at the same time not be overwhelmed by them – a certain detachment is well advised. It is an artful line. But the Guardian essentially went into the Edward Snowden business – and continues in it. … The effort to pretend that the story is straight up good and evil, … without peculiar nuances and rabbit holes and obvious contradictions, is really quite a trick.

In an effort to pull off that trick, the Snowden brand – with hints of baby Jesus – and the Guardian brand – as something like God the father and protector – become nearly symbiotic. (The Guardian now campaigns fiercely for a Snowden pardon.)

Because the Snowden exposés were so crucial to the paper’s U.S. ambitions — in turn, part of a future plan sequestered behind dust sheets, as we said last week — it stifled virtually all perspectives and discussion critical of him and his band of helpers, including the lawyer-turned-journalist Glenn Greenwald:

The theoretically freewheeling Guardian locked itself down. Staff and contributor Twitter feeds were closely monitored for indications of Snowden or Greenwald deviations, with instant reprimands when any party-line divergence was spotted.

Devotees of the Guardian will find it hard to recognise it in that censorship usually associated with dictatorships, unless they have been loyal readers of this blog – and remember the comments about press reform that its moderators deleted, which post-Gutenberg saved and reproduced here. (Scroll down to the bottom of this earlier entry: ‘Why is The Guardian censoring debate about press reform and ignoring the Lord Chief Justice’s endorsement of citizen journalism?’ 7 November 2011.)

Such drastic warping of the discussion in a democracy of a subject as serious as military tactics and defence must be countered. How? In the spring of last year, we suggested that for systematic and regular audience consultation, media might adopt equivalents of Switzerland’s Publikumsrat – the five-man Public Council of Swissinfo.ch, which is the internet adjunct of the Swiss Broadcasting Corporation (SBC) founded in 1999. (See: ‘How Swiss audience inclusion and a certain sort of nudity might be the key to success for post-Gutenberg media,’ 3 March 2013.)

An extract:

The style of government that makes Switzerland the world’s most democratic democracy is replicated in organisations of every size and kind in CH – including its many businesses run as cooperatives, two of which make the list of the world’s top twenty-five in sales.

The Publikumsrat gives Swissinfo’s editors and journalists detailed feedback on their choice of subjects as well as on the way these are tackled. It makes suggestions for new topics. It also defends Swissinfo from its detractors. More than once, in the last ten years, it has led campaigns to protect it from accountants wielding budget-slashing axes – inspiring ‘Save Swissinfo!’ petitions from as far away as New South Wales, in Australia.

We see Publikumsrat equivalents in the Anglosphere as unavoidable and essential. If the Guardian had one, the gap between popular opinion and the paper’s religious fervour, covering Snowdenia, could not be the great black hole it is.

The proof of quite how badly we need one is in the Gallup poll statistic for public confidence in the press. It was a humiliating 22 per cent, only three points higher than for ‘news on the internet’ (19).

Can Alan Rusbridger do what he must to make a true mark on media’s future history?

- postgutenberg [at] gmail.com

Behind scaffolding – postgutenberg [at] gmail.com

No media editor is being watched more closely by peers around the world than Alan Rusbridger, leading The Guardian into the future – and sounding as if a cooperative seems to him, too, the logical structure for media drifting towards ‘participatory journalism’. Never mind if he calls going co-op ‘mutualisation’ – as in this exchange in India with two editors at The Hindu, G. Ananthakrishnan and Mukund Padmanabhan:

You have been speaking about mutualisation of the newspaper, and you explained how it makes sense to involve readers, … But traditionally, were we not listening to readers … ? What has changed now?

I think it is going further. It is technology. Because the readers now have the ability to publish and link up. And I think in all this we have to make a judgment about whether essentially our role stays the stays the same. You are right to say that the best newspapers have listened to their readers and drawn upon their expertise. But the realm of newspapers is shrinking and all this energy is being created elsewhere and I think it is a real life or death position for newspapers as to whether they essentially ignore all that or whether you have to redefine the role of the newspapers to encourage it to come inside with what they are doing.

Very well said, but that conversation is now four years old. We cannot unfortunately peep behind the scaffolding and dust sheets to observe the latest stage in planning for The Guardian’s digital future. Does it make sense to hope that Rusbridger will walk his talk — unveil a plan for, at the very least, an experiment in mutualisation that involves giving reader-commenters the financial stakes that are of the essence of the cooperative idea?

We ourselves were pessimistic about this, a few weeks ago – in a post arguing that it is far more likely that younger media innovators will take that particular leap. But Rusbridger’s temperament and managerial style, more than his age, could rule him out as the most important pioneer in the next phase in media’s Darwinian shift.

That is certainly the likely conclusion of anyone reading the most thoughtful, complex and revelatory profile of any newspaper editor still in harness – Michael Wolff’s portrait of Rusbridger, published in the British edition of GQ last month. It is surprisingly even-handed – unstinting with praise for Rusbridger’s strengths – given that the Guardian eliminated Wolff’s perch on its web site earlier this year.

These sections of his essay, if true, are discouraging for anyone hoping to see real action, soon, in mutualisation that actually means something:

While the Guardian has a business staff with a CEO, and is overseen by trustees with ultimate responsibility, it has one real power centre, strategic thinker and moral compass: its editor, Alan Rusbridger. (A kind of preternatural consensus surrounds Rusbridger, but underneath him the Guardian is a fraught political cauldron, with underlings struggling to align with him, stay in his favour and undercut everyone else who is trying: “a nest of vipers”, in the description of an outside consultant brought in to work on one of the paper’s big redesign projects.)

[…]

His is an absolute, pre-modern sort of power, faith-based and exclusionary. You believe or you don’t. You are in or you are out.

Why bother to wonder about Rusbridger proving himself capable of, say, redesigning his role so that his position as editor-in-chief would have to be ratified by members of a mutualised Guardian voting in a referendum? Because, being optimistic, we hope that we and Wolff are mistaken – and that neither age nor personality will scupper his ambition to make a true mark on history.

… In our next entry, we will consider how much richer the cultural contribution of a mutualised Guardian would be.

Spooky yarn-spinning: just how did the Guardian and New York Times get the surveillance story back-to-front?

Snowden surveillance saga: leaving the tech giants out will be remembered as clickbait-shaped storytelling with a touch of the surreal  -drawing by Martin Disteli (1802-44)

Snowden surveillance saga: leaving the tech giants out will be remembered as clickbait-shaped storytelling with a touch of the fantastic
– drawing by Martin Disteli (1802-44)

… or why most editors and writers specialising in technology see no actual scoop in the Snowden leaks …

Sometimes the person dancing backwards and in high heels – famously, Ginger Rogers, compared with her dance partner Fred Astaire – is a man. In this instance, he is the writer and new media entrepreneur Michael Wolff. With a set of super-sensitive manoeuvres that Ginger would have envied, he wickedly added his voice last week to the revelation that the ‘surveillance business model’, not exactly news, has been mistaken by some newspapers for a creepy invention of government spooks bent on invading our private acts and communications.

His ostensible topic was a book published earlier this month about a 1971 break-in by activists that revealed the spine-crawling extent of FBI surveillance under that agency’s notorious founder, J. Edgar Hoover, who ran it from 1935 to 1972. The inside story of the break-in had already been told in another book, Wolff said, eleven years ago. He was briefly puzzled by the huge attention paid to its forty-year old subject in recent weeks in headlines of the two old print stars of the Snowden saga. ‘Earlier this month, The New York Times, Guardian and other media outlets “revealed” the identities of several people who burgled the FBI in 1971,’ was how Wolff’s s Guardian sub-editor encapsulated his gently sardonic amazement. Wolff himself described how the answer came to him, as follows:

[W]hy, 11 years later, was I reading about this as though, mirabile dictu, the lost secrets of the past were suddenly being revealed and now making headlines everywhere? … In the age of Snowden, revelations about government spying are not just hot stories, but suddenly part of a vast new narrative canvas and moral tale. … [I]t is apparently possible to ignore what is known – even in the age of Google – and, when convenient, reposition it to be new and useful again. … There is not just a new age of political activism, à la Edward Snowden, but also of story telling activism.

Quite, and successful storytelling activism makes irresistible clickbait that works even better when it becomes outrage that goes viral when the audience confuses the story with other – justified – targets for anger. At post-Gutenberg, we have had irritable email from dear readers, including two Americans, in which a complaint about our refusal to be impressed by the Snowden narrative has billowed into a polite rant about U.S. military actions and policy – the use of drones at all, or against poor countries, nuclear testing, Guantanamo, and so on – as if the correspondent had never met the idea of a non sequitur.

Let us be clear: post-Gutenberg is chilled to the viscera by the thought of all military weapons, used by anyone, for any reason – and has the identical reaction to any mention of torturing prisoners.

The real surveillance story’s only connection with all that is the use by the UK and US governments of the same tools invented and deployed by large US companies. As Andrew Leonard wrote in Salon last summer in ‘Netflix, Facebook — and the NSA: They’re all in it together,’ expanding on a genuine Wall Street Journal revelation about free surveillance software available to anyone to use:

By making it economically feasible to extract meaning from the massive streams of data that increasingly define our online existence, Hadoop effectively enabled the surveillance state.

And not just in the narrowest, Big Brother, government-is-watching-everyone-all-the-time sense of that term. Hadoop is equally critical to private sector corporate surveillance. Facebook, Twitter, Yahoo, Amazon, Netflix — just about every big player that gathers the trillions of data “events” generated by our everyday online actions employs Hadoop as a part of their arsenal of Big Data-crunching tools. Hadoop is everywhere — as one programmer told me, “it’s taken over the world.”

… In the past half-decade Hadoop has emerged as one of the triumphs of the non-proprietary, open-source software programming methodology that previously gave us the Apache Web server, the Linux operating system and the Firefox browser. Hadoop belongs to nobody. Anyone can copy it, modify, extend it as they please.

They’re all in it together. The spooks and the social media titans and the online commerce goliaths are collaborating to improve data-crunching software tools that enable the tracking of our behavior in fantastically intimate ways that simply weren’t possible as recently as four or five years ago. It’s a new military industrial open source Big Data complex. The gift economy has delivered us the surveillance state.

… Hadoop quickly secured the critical mass of cross-industry support necessary for an open-source software program to become an essential part of Internet infrastructure. Even engineers at Google chipped in, although Hadoop, at its core, was basically an attempt to reverse-engineer proprietary Google technology.

People reading those extracts might wonder why Hadoop and not Snowden was the surveillance sensation of 2013. Two answers — aside from the plain truth, verifiable by five seconds spent typing the appropriate search terms into a Google box, that Hadoop has been snapped up enthusiastically by both The New York Times and The Guardian for spying on their readers:

In the way traditional media work, writers who understand technology do not get much of a hearing from the editors at the top, who specialise in politics. The technology writers usually work for sections that cover business and, or, science. In other words, they are treated as incomprehensible boffins or wonks.

Why, demanded one irate friend, an American poet, didn’t they and post-Gutenberg – who has also served as one of those gnomes — tell everyone else about government surveillance if we knew all about it long before the Snowden hooha? Erm, well, we did … We distinctly remember confessing to him, years ago, our anxiety about email being read by eyes for which it was not intended, including those of spooks. And, quickly noting his sceptical reaction, we realised what he was only thinking but others, equally oblivious but less tactful, had stated bluntly: ‘You’re being paranoid.’

Being able to pin information about technology to a face, a personality, an identity, and ideally – drama — humanises it. That can suddenly magnetise people who usually ignore it for good reasons: it is complex, and learning about it and the culture and ambitions of Silicon Valley consumes attention they would rather focus elsewhere. But because they do not really understand it – even though some political editors, like Alan Rusbridger at The Guardian, have a hobbyist’s deep fascination with the ‘mechanics’ of their devices and the net – they are easily misled. Think of the millions who really believe that Steve Jobs invented the computer revolution, or that Al Gore had something to do with the birth of the internet.

To reach Joe and Jane Everyone and work them into a tizzy, news of our subjugation to the ‘surveillance business model’ had to be delivered to them as visions of nightmares about a totalitarian state — fronted by the ghostly and bespectacled clever-boy-next-door visage of Edward Snowden, the high drama of his secret-stealing and travails as a fugitive.

Not so much activism as storytelling activism, just as Wolff says.

But the extent of yarn-spinning always gets out, eventually, and diminishes trust in the media. As we keep repeating on this blog – tiresomely – because that trust should not be sacrificed to clickbait, another way of financing and structuring media has to be found – and soon.

Should ordinary citizens be denied a say in the media’s future — as in, ‘For legal reasons, this article will not be open to comments’?

Are cover-ups and the suppression of debate growing more frequent in the world's proudest democracies? Photograph by Amita Chatterjee

This is no ordinary elephant in the living room, the one the media are pretending not to see. She is pirouetting on stiletto heels in the shortest skirt ever sewn, displaying elephantine slabs of thigh. Still they behave as if she is invisible.

Recent events in England – which gave the rest of the world the model of a free press – are sending shivers up the spine of anyone who cares about democracy, from Calcutta to San Francisco and beyond. This is because of the eerie, silent void where you might expect round-the-clock media coverage of the media’s strategies for preserving their freedom and independence — on their terms.

Any attention paid to this struggle by the British press has focused on the tabloid phone hacking scandal, and just that part of a far wider judicial investigation of professional standards and practices, the Leveson Inquiry ordered by the prime minister.

Shameful and appalling as the hacking sagas are, they matter far less than the pachyderm in the parlour – on a par with the news earlier this month of Google being forced by the government of India, the world’s largest democracy, to cooperate with censoring web pages after ‘weeks of intense government pressure for 22 Internet giants to remove photographs, videos or text considered “anti-religious” or “anti-social”’.

That question no one in the media apparently wants to face is, will the public grant professional journalists a continuation of special privileges in the digital age if they no longer adhere to the traditions of fairness, neutrality and dedication to the truth that won them those privileges in the 18th century? Earlier this month, this blog mentioned the media’s refusal to acknowledge – or indeed discuss at all – the public’s dismay about an increasingly partisan press.

There are other alarming silences. Why, for instance, is no one in the British media mentioning the prohibition by a leading newspaper of free discussion – by ordinary citizens – of the future of the press, on three separate occasions last week?

In each case, a member of the Establishment – one high-ranking politician and two journalists – addressed the jubilation in the British press about Rupert Murdoch redux; many journalists only care about their belief that he is saving jobs in journalism. The media mogul who should have been fatally wounded by the hacking scandal is throwing his octogenarian energy into engineering a comeback with a new paper, the Sun on Sunday. None of these writers spared Murdoch the lash. Two of them delivered blistering warnings about the dangers of condoning this latest power-grab and about the perils, for British democracy, of concentrating media ownership in a few hands — especially, his.

Nothing in their excoriations suggested that they feared any legal retribution from Murdoch or his empire, News International. And yet each of these articles appeared on the portion of a newspaper site titled Comment is Free, advertised as a debating forum open to all, with an announcement that, For legal reasons, this article will not be open to comments’.

In that case, why were the Murdoch bashings put on this part of the newspaper’s site at all?

Could the real message behind blocking readers’ reactions be that the newspaper’s editors believe that only they and their colleagues have a right to discuss the redesign of the ‘media landscape’ – even though most British citizens still rely on the press to give them the facts a democracy needs to make decisions that affect its collective wellbeing?

This blog has recorded the same newspaper’s censorship of readers’ posts about media reform in its Comment is Free section (see the entries on 7 November and 15 November). The paper gives no sign of having absorbed the salutary reminder by the Lord Chief Justice, Lord Judge, last year that

[i]t is the birthright of the citizen that the press should be independent. It is therefore not a right of one section of the community, not just a sectional right. It is the right of the community as a whole. It is, if you like, our right, the right of every citizen.

Here are opinions that the Guardian refused to allow its readers to discuss on its site – without any explanation that made sense (Kafka-esque, for real?):

Item 1: extracts from an article titled, ‘We must fashion a new media landscape,’ by Norman Fowler, a former chairman of the House of Lords communications committee.

… Murdoch remains the traditional proprietor. From his New York headquarters he will continue to have his say in the politics of the United Kingdom – and make no mistake, there will be politicians who will play along with this. […] So we are back to where some of us began. Last summer we were within days of the culture secretary waving through the Murdoch bid to take full control of BSkyB and claiming that phone hacking was an entirely separate and irrelevant issue. That fate has been avoided, but the challenge remains to devise a system where nobody – Murdoch or anybody else – has a disproportionate share of the British media. […W]hat is a disproportionate share of the media market? Four newspapers controlling almost 40% of national press circulation and total control of a major television company would have put Murdoch the wrong side of the line. […] Any new rules on share of voice cannot be directed exclusively at News International. The BBC must come within the net as too must the other media giants like Google.

[…]

• For legal reasons, this article will not be open to comments

Item 2: extracts from an article titled. ‘If the Sun on Sunday soars Rupert Murdoch will also rise again,’ by Polly Toynbee.

[P]ractitioners are hired to do their masters’ bidding, even when that can mean spreading disinformation and disregarding evidence. The seventh Sun will offer jobs to those willing to put their pens to abusing migrants, travellers, trade unionists, single mothers, women, the unemployed, public sector staff, young people, Europe, foreigners or anyone to the left of John Redwood. Even the disabled are now being harassed as scroungers to win public support for benefit cuts reducing the already poor to penury.

[…]

Clouds of opposition are gathering around the Leveson press inquiry. Its remit grows, destination unknown. The Campaign for Press and Broadcasting Freedom, along with many others, are right to demand that it leads to new laws to reset limits on media ownership by any one organisation, which Margaret Thatcher abolished for Murdoch’s sake. If the Sun on Sunday soars, [Murdoch] will be back owning some 40% of press readership, plus Sky (to whom the BBC is wrongly obliged to pay £10m a year).

The Sun and its owner’s influence on British politics have been underestimated in the history of the last decades … […]

For legal reasons, this article will not be open to comments @commentisfree

Item 3: extracts from an opinion piece titled, ‘Rupert Murdoch’s Sun on Sunday sets on his empire,’ by Michael Wolff.

Curiously, he used […] the arrests of senior Sun staffers on suspicion of bribing the British police – as the crisis that justified the new Sun. The immediate launch of the paper, just days after he arrived in London, would be a way to stabilize an impending civil war in Wapping, he insisted – even as his own investigators continued to turn over evidence to the police. It would be a way, too, to shift attention from the negative to the positive, from retreat to advance.

[…]

Of course, all the investigations continue, the law suits mount, the US Justice Department is at attention, and, next week, public television in the US is promising an explosive new documentary on the Murdoch scandals, which will, in a sense for the first time, bring the story in all its details to the US.

[…]

• For legal reasons, this article will not be open to comments

There is no doubt that the Guardian is furious with Lord Justice Leveson, who asked at the official commencement of his Inquiry, ‘Who guards the guardians?’ Last week, the news that British judges would be rating British lawyers for their performance in court gave the newspaper a chance to play tit-for-tat in an editorial that remarked, ‘Advocates might reasonably ask who is judging the judges’.

No one watching the Leveson hearings could fail to be struck by this judge’s open-mindedness, or by the deference and respect he shows witnesses. He comes across as genuine when he asks for their opinions of what should be done about the media’s failed self-regulation – and is frank about not knowing how to resolve the dilemma that follows from the all-but-universal dislike of proposals for statutory control.

He seems keenly aware of the media’s annoyance with interference with what they see as their business – and sympathetic. But from the odd remark he has let drop about the importance of allowing free discussion – for instance, that statements made on social networks such as Twitter must be counted as mere chat, and not held to the same standards as professional reporting – it seems unlikely that he would disagree with Albert Einstein about the undesirability of letting a wealthy or powerful few control the dissemination of facts and opinions for the many.

It feels not a little odd to be quoting the great physicist’s essay, ‘Why Socialism?’ for the second time this month. But there is a rather stunning parallel between present events and his noting, in 1949, that ‘Clarity about the aims and problems of socialism is of greatest significance in our age of transition. Since, under present circumstances, free and unhindered discussion of these problems has come under a powerful taboo …’.

This was the most vital point he wanted to impress on his readers:

[U]nder existing conditions, private capitalists inevitably control, directly or indirectly, the main sources of information (press, radio, education). It is thus extremely difficult, and indeed in most cases quite impossible, for the individual citizen to come to objective conclusions and to make intelligent use of his political rights.

Now, as I was saying, about that elephant